Frequently Asked Questions

Frequently Asked Questions about Turkey and Istanbul

What is the best way from Istanbul Airport to Taksim?

You have three options to get to the city center: you could take a taxi, get a shuttle bus or arrange an Istanbul private transfer service. We also wrote a guide for going from Istanbul Airport to City.

How far from Istanbul Airport to city centre?

Whether it depends the route you choose, Istanbul airport to city centre is approximately 42 km.

Some private transfer companies requested my passport Id. What is the legal requirements for private transfer ?

The law enforces agencies to get passport Id, full name, and nationality information of every passenger. #36 of the law describes it. We also kindly request them.
However if you really insist on to not giving your passport Id, which is totally acceptable, there is an alternate method. The authorized person first fills the electronic ticket without passport information. The legally required information is filled in only after meeting the passenger and getting on the vehicle. Thus, due consideration is given to the sensitivity of the passenger.

How can we expect to meet the chauffeur at the airport?

All our airport-transportation chauffeurs or assistants can speak English. They hold a sign or name-board. Moreover, we always contact with you before and after your flight.

If my flight arrives early, will my chauffeur be there?

Yes, we constantly track your flights. Therefore, our the staff of our expert team will always be at the right time. Therefore, you can use Istanbul private transfer without stress.

I'll use Istanbul Private Transfer Service. Can I pay when I come?

Of course. You don’t need to pay right now. When you come the airport, you can pay to the chauffeur.

How can I track current flight information or delay/cancellation of my flight?

If you are coming to Istanbul you can check your flight information, or if you are leaving Istanbul check this link.

Which airport in Istanbul is nearer to important tourist locations?

Most of the touristic places such as The Blue Mosque, the Grand Bazaar, and the Spice Market are located on European side of Istanbul. The new Istanbul Airport (IST) is the most close airport to those places.

How do you provide comfortable, safe and also a cheap Istanbul airport transfer?

We are a team of university friends. We see an opportunity to make this possible if and only if we make a systematic organization with modern solutions.

Which airports do you provide your services?

We operates on both new Istanbul Airport, (IST) and Sabiha Gokcen Airport (SAW). Thus, the service of Istanbul private transfer has advantage of cross-airport transfers.

How does the driver respect my privacy and confidentiality?

All of our team have signed confidentiality agreements (non disclosure agreements) with SeaBlue. Also, we personally and politically advocate and respect the privacy rights of the people.

Are taxis safe in Turkey?

It depends on what you mean by safe. However, if you prefer not a private transfer but a taxi, read the things to know before getting taxi service in Istanbul

Can I get a Turkey Visa at airport?

Visa acquisition through the offices in the Istanbul Airport varies for each country citizen. In order not to have problems in the visa process, you can get preliminary information or you can apply electronic visa.

How can I get current flight information such as delay or cancellation of my flight?

Sometimes the worst scenario happens. Don't worry, Istanbul Airport provides 1 hour free WiFi for passengers. Connect and contact with us. You can obtain this service by entering your passport number or via SMS.

Where should I go if I have any problems in Istanbul?

Whether criminal events are not common in Istanbul, Istanbul Tourism Police will help you for any criminal case.
You can have options to contact tourism police by
* Call: 155
* WhatsApp: +90 505 187 66 14
* Email:
* Email:

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